Shipping Information
At Hayah Threads, we strive to deliver your orders quickly and safely. Please read the details below about our shipping policies.
Delivery Areas
We deliver nationwide across Pakistan. For international shipping, please contact our support team for availability and rates.
Shipping Methods
We use trusted courier services such as TCS, Leopards, and FedEx to ensure timely delivery. Delivery times may vary depending on your location.
Delivery Time
Standard delivery within Pakistan usually takes 3-5 business days. International deliveries vary based on destination country.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Free shipping may be available for orders over a certain amount.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp. You can use this to track your parcel on the courier’s website.
Lost or Damaged Shipments
If your package is lost or damaged during transit, please contact our customer service immediately. We will assist you in filing a claim and arranging a replacement if necessary.